In addition to its interactive webinar offerings, SSTI provides a wide
variety of audio seminars, many of which come accompanied by a downloadable
set of print materials for easy reference and note-taking. The audio presentations
can be downloaded to your computer and listened to at your convenience.
The printouts are fantastic refreshers—and make it easy to share what
you've learned with co-workers. Make a CD or MP3 and take your learning
on the road. You'll never be tied to a classroom or computer again!
The Series The SSTI audiocation series includes educational sessions on
an incredibly diverse selection of topics:
Maximizing Profit With Sales, Marketing & Efficiency
Learn how to take your self-storage operation to the next level! This
session is ideal for beginners and veterans who are committed to maximizing
their profit. Learn how to create an environment for higher production
by optimizing sales, marketing and operational effectiveness. These cutting-edge
disciplines will help take your self-storage operation to the top of the
marketplace. This session was recorded at the 2006 Inside Self-Storage
Expo in Las Vegas, the industry's largest conference and tradeshow.Running time: 72 minutes. Accompanied by a 7-page companion manual.
Tenants are the lifeblood of any self-storage business, but that doesn't
mean you should underestimate your value. Satisfied customers are content
to pay a fair price for a good product. Learn the best techniques for
keeping customers happy while simultaneously maximizing revenue. Offer
great service, and you can improve your bottom line! This session was
recorded at the 2006 Inside Self-Storage Expo in Las Vegas, the industry's
largest conference and tradeshow. Running time: 83 minutes. Accompanied
by a 21-page companion manual.
Speaker: Joe Niemczyk, Executive Self Storage Associates
Inc.
Learn how to apply basic sales strategies to self-storage. These fundamentals
will help you rent more units, win and keep customers, and boost your
bottom line. This session was recorded at the 2006 Inside Self-Storage
Expo in Las Vegas, the industry's largest conference and tradeshow. Running
time: 50 minutes. Accompanied by a 4-page companion manual.
Revenue (or yield) management is quickly gaining acceptance as a necessary
practice in the self-storage industry. Learn about several sensible methods
of approaching this practice as well as caveats and pitfalls. You'll also
hear about the tangible results enjoyed by several companies. This session
was recorded at the 2006 Inside Self-Storage Expo in Las Vegas, the industry's
largest conference and tradeshow. Running time: 47 minutes. Accompanied
by a 30-page companion manual.
Hear how kiosks are changing the face of self-storage, including best
practices, case studies and usage statistics from across North America.
Learn how to get the most out of your investment, use kiosks to sell additional
services, and how this technology integrates with the rest of your operation.
This session was recorded at the 2006 Inside Self-Storage Expo in Las
Vegas, the industry's largest conference and tradeshow. Running time:
42 minutes. Accompanied by a 9-page companion manual.
Speakers: Robert Chiti and Curtis Sojka, OpenTech Alliance
Inc.
Discover the most common methods of self-storage embezzlement and proven
procedures to track, detect and prevent employee theft. Do you know what
the warning signs are? This session includes sensitive information every
owner should know. This session was recorded at the 2006 Inside Self-Storage
Expo in Las Vegas, the industry's largest conference and tradeshow. Running
time: 45 minutes. Accompanied by a 29-page companion manual.
Just getting started in the self-storage industry? Learn what it takes
to run a seamless operation. This session was recorded at the 2006 Inside
Self-Storage Expo in Las Vegas, the industry's largest conference and
tradeshow. Running time: 52 minutes. Accompanied by a 17-page companion
manual.
Speaker: Bob Schoff, National Self Storage Management Inc.
Taking Your Self-Storage Operation to Greater Heights
Learn how to take your self-storage operation to the next level by maximizing the most important aspects of your business. You’ll hear some of the most effective ways to motivate staff, capture sales, measure and track information, market your product and much more. Listen to this session if you want to increase profit while improving real estate value. This session was recorded at the 2007 Inside Self-Storage Expo in Las Vegas, the industry’s largest conference and tradeshow. Running time: 51 minutes. Accompanied by a 6-page companion manual.
Speaker: Brad North, Advantage Business Consulting LLC
Your Facility and the Service Members Civil Relief Act (SCRA)
More than likely, you have members of the armed forces renting units at your facility, but what do you do when they are called to enter active duty? Learn what the SCRA means to your business and the service members who rent from you. This session was recorded at the 2007 Inside Self-Storage Expo in Las Vegas, the industry’s largest conference and tradeshow. Running time: 47 minutes. Accompanied by a 2-page introduction.
Speaker: Chris McGrath, Connecticut Self Storage Association
‘Large’ Profitability Secrets ‘Small’ Owners/Operators Should Know
Learn the secrets large storage operators use to increase revenue, reduce costs and make their facilities more efficient. This seminar will show you how to apply the successful business techniques of larger storage companies—no matter the size of your operation—and stay competitive in your market. This session was recorded at the 2007 Inside Self-Storage Expo in Las Vegas, the industry’s largest conference and tradeshow. Running time: 43 minutes. Accompanied by a 22-page companion manual.
Learn about the psychology behind renters' buying decisions. You'll hear about the importance of rental rates, location, size and various amenities in the renter's mind. This session was recorded at the 2007 Inside Self-Storage Expo in Las Vegas, the industry’s largest conference and tradeshow. Running time: 42 minutes. Accompanied by a 32-page companion manual.
Speaker: Tron Jordheim, PhoneSmart Sales Solutions
Rent Increases: Why Owners, Managers and Customers Benefit
Self-storage managers and management teams generally dread dealing with rent increases. This session explains why these increases benefit the facility and its customers, and how to properly—and smoothly—implement a rate change. This session was recorded at the 2007 Inside Self-Storage Expo in Las Vegas, the industry’s largest conference and tradeshow. Running time: 44 minutes. Accompanied by an 11-page companion manual.
Speaker: Mel Holsinger, Professional Self Storage Management LLC
